Easter closure
Our office will be closed Friday 3 April to Monday 6 April for the Easter break.
You can still submit your complaint via our online form but this will not be processed until we reopen on Tuesday.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201401609 | Greater Glasgow and Clyde NHS Board - Acute Services Division | clinical treatment / diagnosis | Some upheld, recommendations | April 2015 |
| 201401611 | Lothian NHS Board | clinical treatment / diagnosis | Some upheld, recommendations | April 2015 |
| 201401745 | Aberdeenshire Council | policy/administration | Not upheld, no recommendations | April 2015 |
| 201401773 | Lothian NHS Board | clinical treatment / diagnosis | Not upheld, recommendations | April 2015 |
| 201401836 | Scottish Prison Service | transfer to another prison | April 2015 | |
| 201402072 | Forth Valley NHS Board | clinical treatment / diagnosis | Upheld, recommendations | April 2015 |
| 201402210 | A Medical Practice in the Greater Glasgow and Clyde NHS Board area | communication / staff attitude / dignity / confidentiality | Some upheld, recommendations | April 2015 |
| 201402285 | East Lothian Council | communication staff attitude and confidentiality | Not upheld, no recommendations | April 2015 |
| 201402564 | North Lanarkshire Council | handling of application (complaints by opponents) | Upheld, recommendations | April 2015 |
| 201402950 | East Dunbartonshire Council | complaints handling (incl social work complaints procedures) | Not upheld, no recommendations | April 2015 |