Easter closure
Our office will be closed Friday 3 April to Monday 6 April for the Easter break.
You can still submit your complaint via our online form but this will not be processed until we reopen on Tuesday.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201004043 | Stirling Council | Policy/administration | Not upheld, no recommendations | August 2011 |
| 201004238 | The City of Edinburgh Council | Council Tax (incl Community Charge) | Resolved, action taken by body to remedy | August 2011 |
| 201004241 | South Lanarkshire Council | Handling of application (complaints by opponents) | Not upheld, no recommendations | August 2011 |
| 201004348 | A Medical Practice, Greater Glasgow and Clyde NHS Board | Policy/administration | Upheld, recommendations | August 2011 |
| 201004355 | Greater Glasgow and Clyde NHS Board - Acute Services Division | Clinical treatment / Diagnosis | Some upheld, recommendations | August 2011 |
| 201004494 | South Lanarkshire Council | Complaints handling | Some upheld, action taken by body to remedy, no recommendations | August 2011 |
| 201004625 | Scottish Prison Service | Policy/Administration | Not upheld, no recommendations | August 2011 |
| 201004626 | Scottish Prison Service | Custodial services | Not upheld, recommendations | August 2011 |
| 201004685 | Ayrshire and Arran NHS Board | Communication, staff attitude, dignity, confidentiality | Some upheld, recommendations | August 2011 |
| 201004741 | Aberdeenshire Council | Handling of application (complaints by opponents) | Not upheld, no recommendations | August 2011 |