Bank holiday closure
Our office will be closed Monday 4 May 2026 for the Early May bank holiday.
You can still submit your complaint via our online form but this will not be processed until we reopen on Tuesday.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201501895 | A Medical Practice in the Lanarkshire NHS Board area | clinical treatment / diagnosis | Upheld, recommendations | January 2016 |
| 201502037 | The City of Edinburgh Council | repairs and maintenance | Some upheld, no recommendations | January 2016 |
| 201502050 | A Medical Practice in the Highland NHS Board area | clinical treatment / diagnosis | Not upheld, no recommendations | January 2016 |
| 201502143 | Highland NHS Board | appointments / admissions (delay / cancellation / waiting lists) | Upheld, recommendations | January 2016 |
| 201502258 | Scottish Ambulance Service | admission / discharge / transfer procedures | Not upheld, no recommendations | January 2016 |
| 201502273 | Aberdeenshire Council | handling of application (complaints by opponents) | Not upheld, no recommendations | January 2016 |
| 201502550 | A Medical Practice in the Greater Glasgow and Clyde NHS Board area | clinical treatment / diagnosis | Not upheld, no recommendations | January 2016 |
| 201502640 | A Medical Practice in the Greater Glasgow and Clyde NHS Board area | clinical treatment / diagnosis | Upheld, action taken by body to remedy, no recommendations | January 2016 |
| 201502748 | Stirling Council | primary school | Not upheld, no recommendations | January 2016 |
| 201502760 | Lothian NHS Board | clinical treatment / diagnosis | Upheld, recommendations | January 2016 |