Office closure
Our office will be closed for the September weekend on Monday 15 September 2025.
You can still submit your complaint via our online form but this will not be processed until we reopen.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201302619 | Scottish Prison Service | exercise and time in the open air | Some upheld, recommendations | February 2014 |
| 201302670 | Fife Council | handling of application (complaints by applicants) | Not upheld, no recommendations | February 2014 |
| 201302704 | Scottish Prison Service | complaints handling | Upheld, no recommendations | February 2014 |
| 201302783 | East Dunbartonshire Council | complaints handling | Upheld, recommendations | February 2014 |
| 201302838 | The City of Edinburgh Council | council tax | Some upheld, no recommendations | February 2014 |
| 201302885 | A Council | primary school | Some upheld, recommendations | February 2014 |
| 201302903 | Scottish Children's Reporter Administration | communication staff attitude and confidentiality | Upheld, recommendations | February 2014 |
| 201302967 | Scottish Prison Service | policy/administration | Upheld, recommendations | February 2014 |
| 201302973 | Grampian NHS Board | clinical treatment / diagnosis | Upheld, recommendations | February 2014 |
| 201303040 | Western Isles NHS Board | other | Not upheld, no recommendations | February 2014 |