| 201100411           | 
                                                                                        The City of Edinburgh Council           | 
                                                                                        Complaints handling           | 
                                                                                        No decision reached           | 
                                                                                        November 2011           | 
              
          
                                                                                        | 201100439           | 
                                                                                        Scottish Prison Service           | 
                                                                                        Complaints Handling           | 
                                                                                        Some upheld, action taken by body to remedy, no recommendations           | 
                                                                                        November 2011           | 
              
          
                                                                                        | 201100765           | 
                                                                                        A Dental Practice, Lothian NHS Board           | 
                                                                                        Clinical treatment / Diagnosis           | 
                                                                                        Upheld, no recommendations           | 
                                                                                        November 2011           | 
              
          
                                                                                        | 201100893           | 
                                                                                        Scottish Prison Service           | 
                                                                                        Complaints Handling           | 
                                                                                        Not upheld, no recommendations           | 
                                                                                        November 2011           | 
              
          
                                                                                        | 201100947           | 
                                                                                        Scottish Prison Service           | 
                                                                                        Home Detention Curfew           | 
                                                                                        Not upheld, no recommendations           | 
                                                                                        November 2011           | 
              
          
                                                                                        | 201101010           | 
                                                                                        Scottish Prison Service           | 
                                                                                        Progression           | 
                                                                                        Not upheld, no recommendations           | 
                                                                                        November 2011           | 
              
          
                                                                                        | 201101066           | 
                                                                                        A Medical Practice, Grampian NHS Board           | 
                                                                                        Clinical treatment / Diagnosis           | 
                                                                                        Not upheld, no recommendations           | 
                                                                                        November 2011           | 
              
          
                                                                                        | 201101139           | 
                                                                                        Scottish Prison Service           | 
                                                                                        Legal Correspondence           | 
                                                                                        Not upheld, action taken by body to remedy, no recommendations           | 
                                                                                        November 2011           | 
              
          
                                                                                        | 201101150           | 
                                                                                        A Medical Practice, Tayside NHS Board           | 
                                                                                        Complaints handling           | 
                                                                                        Upheld, recommendations           | 
                                                                                        November 2011           | 
              
          
                                                                                        | 201101169           | 
                                                                                        A Medical Practice, Ayrshire and Arran NHS Board           | 
                                                                                        Clinical treatment / Diagnosis           | 
                                                                                        Not upheld, no recommendations           | 
                                                                                        November 2011           |