Easter closure
Our office will be closed Friday 3 April to Monday 6 April for the Easter break.
You can still submit your complaint via our online form but this will not be processed until we reopen on Tuesday.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201600051 | Greater Glasgow and Clyde NHS Board | clinical treatment / diagnosis | Not upheld, recommendations | February 2017 |
| 201600096 | East Dunbartonshire Council | handling of application (complaints by opponents) | Some upheld, no recommendations | February 2017 |
| 201600450 | Greater Glasgow and Clyde NHS Board - Acute Services Division | nurses / nursing care | Not upheld, no recommendations | February 2017 |
| 201600544 | Highland NHS Board | clinical treatment / diagnosis | Not upheld, no recommendations | February 2017 |
| 201601102 | Greater Glasgow and Clyde NHS Board - Acute Services Division | clinical treatment / diagnosis | Some upheld, recommendations | February 2017 |
| 201601173 | A Medical Practice in the Grampian NHS Board area | clinical treatment / diagnosis | Not upheld, no recommendations | February 2017 |
| 201601246 | The City of Edinburgh Council | neighbour disputes and anti-social behaviour | Upheld, recommendations | February 2017 |
| 201601281 | A Medical Practice in the Borders NHS Board area | clinical treatment / diagnosis | Not upheld, no recommendations | February 2017 |
| 201601670 | Highland NHS Board | appointments / admissions (delay / cancellation / waiting lists) | Upheld, recommendations | February 2017 |
| 201601729 | Scottish Ambulance Service | failure to send ambulance / delay in sending ambulance | Not upheld, no recommendations | February 2017 |