Bank holiday closure
Our office will be closed Monday 4 May 2026 for the Early May bank holiday.
You can still submit your complaint via our online form but this will not be processed until we reopen on Tuesday.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201405193 | Ayrshire and Arran NHS Board | clinical treatment / diagnosis | Not upheld, no recommendations | December 2015 |
| 201405203 | A Medical Practice in the Fife NHS Board area | clinical treatment / diagnosis | Upheld, recommendations | December 2015 |
| 201405344 | Scottish Environment Protection Agency | complaints handling | Not upheld, no recommendations | December 2015 |
| 201405584 | A Medical Practice in the Fife NHS Board area | clinical treatment / diagnosis | Some upheld, recommendations | December 2015 |
| 201405884 | Greater Glasgow and Clyde NHS Board - Acute Services Division | clinical treatment / diagnosis | Not upheld, no recommendations | December 2015 |
| 201406033 | Grampian NHS Board | clinical treatment / diagnosis | Not upheld, recommendations | December 2015 |
| 201406068 | Lanarkshire NHS Board | nurses / nursing care | Some upheld, recommendations | December 2015 |
| 201406081 | Lothian NHS Board | clinical treatment / diagnosis | Some upheld, recommendations | December 2015 |
| 201406106 | Falkirk Council | policy/administration | Some upheld, recommendations | December 2015 |
| 201406132 | Business Stream | incorrect billing | Resolved, no recommendations | December 2015 |