Office closure
Our office will be closed for the September weekend on Monday 15 September 2025.
You can still submit your complaint via our online form but this will not be processed until we reopen.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201203486 | Lanarkshire NHS Board | appointments/admissions (delay, cancellation, waiting lists) | Not upheld, no recommendations | October 2013 |
| 201203494 | A Dentist in the Greater Glasgow and Clyde NHS Board area | clinical treatment / diagnosis | Not upheld, no recommendations | October 2013 |
| 201203541 | A Housing Association | improvements and renovation | Some upheld, recommendations | October 2013 |
| 201203668 | A Medical Practice in the Fife NHS Board area | clinical treatment / diagnosis | Not upheld, no recommendations | October 2013 |
| 201203949 | A Medical Practice in the Highland NHS Board area | record keeping | Some upheld, recommendations | October 2013 |
| 201204025 | A Medical Practice in the Orkney NHS Board area | clinical treatment / diagnosis | Not upheld, no recommendations | October 2013 |
| 201204323 | Grampian NHS Board | clinical treatment / diagnosis | Some upheld, recommendations | October 2013 |
| 201204488 | A Medical Practice in the Greater Glasgow and Clyde NHS Board area | clinical treatment / diagnosis | Not upheld, no recommendations | October 2013 |
| 201204553 | Cernach Housing Association Ltd | repairs and maintenance | Not upheld, no recommendations | October 2013 |
| 201204747 | Forth Valley NHS Board | communication, staff attitude, dignity, confidentiality | Some upheld, recommendations | October 2013 |