Thursday 30 July: Complaint form offline

We are carrying out essential updates to our online complaints form on Thursday 30 July 2026. The form will be unavailable from 8am and is expected to reopen later that afternoon.

Thank you for your patience and understanding.

Decision Reports

Date between
Case Ref Organisation Subject Outcome Report Date
201603257 Crown Office and Procurator Fiscal Service policy/administration Upheld, recommendations October 2017
201603357 NHS 24 clinical treatment / diagnosis Not upheld, no recommendations October 2017
201603590 The Highland Council secondary school Not upheld, no recommendations October 2017
201603663 A Medical Practice in the Greater Glasgow and Clyde NHS Board area clinical treatment / diagnosis Not upheld, no recommendations October 2017
201603982 Greater Glasgow and Clyde NHS Board - Acute Services Division clinical treatment / diagnosis Not upheld, no recommendations October 2017
201604047 Grampian NHS Board clinical treatment / diagnosis Upheld, recommendations October 2017
201604122 Lanarkshire NHS Board clinical treatment / diagnosis Some upheld, recommendations October 2017
201604160 The City of Edinburgh Council local housing allowance and council tax benefit Some upheld, recommendations October 2017
201604207 Lanarkshire NHS Board clinical treatment / diagnosis Some upheld, recommendations October 2017
201604392 North Lanarkshire Council nursery and pre-school Not upheld, no recommendations October 2017