Phone line closure
Our phone line will be closed Thursday 7 May for an all-staff training day. This will reopen at 9am on Friday 8 May.
You can still submit a complaint via our online form.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201404149 | A Medical Practice in the Western Isles NHS Board area | clinical treatment / diagnosis | Not upheld, no recommendations | April 2015 |
| 201404706 | Argyll and Bute Council | handling of application (complaints by opponents) | Not upheld, no recommendations | April 2015 |
| 201404795 | Greater Glasgow and Clyde NHS Board | communication / staff attitude / dignity / confidentiality | Not upheld, no recommendations | April 2015 |
| 201404929 | A Medical Practice in the Greater Glasgow and Clyde NHS Board area | clinical treatment / diagnosis | Not upheld, recommendations | April 2015 |
| 201405114 | The Robert Gordon University | academic appeal/exam results/degree classification | Not upheld, no recommendations | April 2015 |
| 201405125 | Renfrewshire Council | handling of application (complaints by applicants) | Upheld, recommendations | April 2015 |
| 201405371 | Business Stream | damage caused / compensation | Not upheld, no recommendations | April 2015 |
| 201405906 | Greater Glasgow and Clyde NHS Board - Acute Services Division | clinical treatment / diagnosis | April 2015 | |
| 201406015 | A Medical Practice in the Ayrshire and Arran NHS Board area | clinical treatment / diagnosis | Upheld, recommendations | April 2015 |
| 201406554 | Scottish Water | damage caused / compensation | Resolved, no recommendations | April 2015 |