Thursday 30 July: Complaint form offline
We are carrying out essential updates to our online complaints form on Thursday 30 July 2026. The form will be unavailable from 8am and is expected to reopen later that afternoon.
Thank you for your patience and understanding.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 202307865 | Lanarkshire NHS Board | Clinical treatment / diagnosis | Some upheld, recommendations | June 2025 |
| 202308827 | Lothian NHS Board - Acute Services Division | Clinical treatment / diagnosis | Upheld, recommendations | June 2025 |
| 202309086 | Lanarkshire NHS Board | Clinical treatment / diagnosis | Upheld, recommendations | June 2025 |
| 202309340 | A Medical Practice in the Greater Glasgow and Clyde NHS Board area | Clinical treatment / diagnosis | Upheld, no recommendations | June 2025 |
| 202310053 | Forth Valley NHS Board | Clinical treatment / diagnosis | Some upheld, recommendations | June 2025 |
| 202310572 | Fife Council | Primary School | Upheld, recommendations | June 2025 |
| 202311445 | Everflow Ltd | Charging method / calculation | Upheld, recommendations | June 2025 |
| 202311539 | Dumfries and Galloway Council | Child protection | Resolved, no recommendations | June 2025 |
| 202400979 | Lothian NHS Board - Acute Services Division | Clinical treatment / diagnosis | Not upheld, no recommendations | June 2025 |
| 202403107 | Golden Jubilee National Hospital | Clinical treatment / diagnosis | Upheld, recommendations | June 2025 |