Thursday 30 July: Complaint form offline
We are carrying out essential updates to our online complaints form on Thursday 30 July 2026. The form will be unavailable from 8am and is expected to reopen later that afternoon.
Thank you for your patience and understanding.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201805871 | Perth and Kinross Council | secondary school | Not upheld, no recommendations | August 2019 |
| 201805923 | North Ayrshire Council | primary school | Upheld, recommendations | August 2019 |
| 201806301 | Greater Glasgow and Clyde NHS Board - Acute Services Division | clinical treatment / diagnosis | Upheld, recommendations | August 2019 |
| 201806794 | A Medical Practice in the Highland NHS Board area | clinical treatment / diagnosis | Not upheld, no recommendations | August 2019 |
| 201807306 | Lanarkshire NHS Board | clinical treatment / diagnosis | Not upheld, no recommendations | August 2019 |
| 201807508 | Scottish Ambulance Service | failure to send ambulance / delay in sending ambulance | Upheld, no recommendations | August 2019 |
| 201807567 | Glasgow City Council | primary school | Some upheld, recommendations | August 2019 |
| 201809040 | University of Strathclyde | academic appeal / exam results / degree classification | Not upheld, no recommendations | August 2019 |
| 201810379 | Greater Glasgow and Clyde NHS Board - Acute Services Division | clinical treatment / diagnosis | Not upheld, no recommendations | August 2019 |
| 201810411 | Grampian NHS Board | clinical treatment / diagnosis | Not upheld, no recommendations | August 2019 |