Phone line closure
Our phone line will be closed Thursday 7 May for an all-staff training day. This will reopen at 9am on Friday 8 May.
You can still submit a complaint via our online form.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201101244 | South Ayrshire Council | Homeless person issues | Not upheld, no recommendations | January 2012 |
| 201101309 | A Medical Practice, Lanarkshire NHS Board | Clinical treatment / Diagnosis | Not upheld, no recommendations | January 2012 |
| 201101517 | Tayside NHS Board | Communication, staff attitude, dignity, confidentiality | Upheld, recommendations | January 2012 |
| 201101695 | A Medical Practice, Lothian NHS Board | Clinical treatment / Diagnosis | Not upheld, no recommendations | January 2012 |
| 201101922 | Greater Glasgow and Clyde NHS Board - Acute Services Division | Clinical treatment / Diagnosis | Upheld, action taken by body to remedy, no recommendations | January 2012 |
| 201102183 | Strathclyde Partnership for Transport | Policy/administration | Not upheld, no recommendations | January 2012 |
| 201102206 | Scottish Prison Service | Orderly room hearing | Not upheld, no recommendations | January 2012 |
| 201102219 | A Dental Practice, Tayside NHS Board | Policy/administration | Not upheld, no recommendations | January 2012 |
| 201102318 | Scottish Ambulance Service | Communication, staff attitude, dignity, confidentiality | Upheld, recommendations | January 2012 |
| 201102356 | A Medical Practice, Highland NHS Board | Clinical treatment / Diagnosis | Upheld, recommendations | January 2012 |