Thursday 30 July: Complaint form offline

We are carrying out essential updates to our online complaints form on Thursday 30 July 2026. The form will be unavailable from 8am and is expected to reopen later that afternoon.

Thank you for your patience and understanding.

Decision Reports

Date between
Case Ref Organisation Subject Outcome Report Date
201301919 A Medical Practice in the Greater Glasgow and Clyde NHS Board area clinical treatment / diagnosis Not upheld, recommendations January 2014
201301939 Scottish Prison Service transfer to another prison January 2014
201302011 Scottish Water water pressure - low Not upheld, no recommendations January 2014
201302081 East Renfrewshire Council policy/administration Upheld, recommendations January 2014
201302156 Scottish Prison Service behaviour related programmes (including access to) Not upheld, no recommendations January 2014
201302158 Scottish Prison Service behaviour related programmes (including access to) Not upheld, no recommendations January 2014
201302203 Business Stream charging method / calculation Upheld, no recommendations January 2014
201302270 The City of Edinburgh Council policy/administration Not upheld, no recommendations January 2014
201302331 West Lothian Council repairs and maintenance Upheld, no recommendations January 2014
201302349 Argyll Community Housing Association repairs and maintenance Not upheld, recommendations January 2014