Easter closure
Our office will be closed Friday 3 April to Monday 6 April for the Easter break.
You can still submit your complaint via our online form but this will not be processed until we reopen on Tuesday.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201608613 | The Robert Gordon University | policy / administration | Not upheld, no recommendations | March 2018 |
| 201608861 | Castle Rock Edinvar Housing Association | neighbour disputes and anti-social behaviour | Not upheld, no recommendations | March 2018 |
| 201608966 | A Medical Practice in the Greater Glasgow and Clyde NHS Board | clinical treatment / diagnosis | Not upheld, no recommendations | March 2018 |
| 201609020 | Lothian NHS Board - Acute Division | nurses / nursing care | Not upheld, no recommendations | March 2018 |
| 201609636 | Heriot-Watt University | academic appeal / exam results / degree classification | Some upheld, recommendations | March 2018 |
| 201609787 | Greater Glasgow and Clyde NHS Board - Acute Services Division | clinical treatment / diagnosis | Not upheld, no recommendations | March 2018 |
| 201700022 | Edinburgh Health and Social Care Partnership | clinical treatment / diagnosis | Not upheld, recommendations | March 2018 |
| 201700024 | Argyll and Bute Council | continuing care | Not upheld, no recommendations | March 2018 |
| 201700247 | A Medical Practice in the Ayrshire and Arran NHS Board | clinical treatment / diagnosis | Not upheld, no recommendations | March 2018 |
| 201700422 | Perth and Kinross Council | complaints handling (incl appeals procedures) | Upheld, recommendations | March 2018 |