• Case ref:
    201701146
  • Date:
    April 2018
  • Body:
    Elderpark Housing Association Ltd
  • Sector(s):
    Housing Associations
  • Subject:
    neighbour disputes and antisocial behaviour
  • Outcome:
    Not upheld, no recommendations

Summary

Mr and Mrs C complained that the housing association had not responded reasonably to their complaints of anti-social behaviour. We found that the association made multiple actions to respond to the issue, ultimately evicting the offending tenant and re-housing Mr and Mrs C. We considered that the association took reasonable steps to respond to the anti-social behaviour. We did not uphold this complaint.