Easter closure
Our office will be closed Friday 3 April to Monday 6 April for the Easter break.
You can still submit your complaint via our online form but this will not be processed until we reopen on Tuesday.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 202402498 | Grampian NHS Board | Appointments / Admissions (delay / cancellation / waiting lists) | Upheld, recommendations | September 2025 |
| 202404622 | Dumfries and Galloway NHS Board | Clinical treatment / diagnosis | Some upheld, recommendations | September 2025 |
| 202404687 | Fife NHS Board | Clinical treatment / diagnosis | Upheld, recommendations | September 2025 |
| 202409557 | A Medical Practice in the Tayside NHS Board area | Clinical treatment / diagnosis | Not upheld, no recommendations | September 2025 |
| 202202757 | Lanarkshire NHS Board | Clinical treatment / diagnosis | Not upheld, no recommendations | August 2025 |
| 202304529 | Scottish Ambulance Service | Failure to send ambulance / delay in sending ambulance | Not upheld, no recommendations | August 2025 |
| 202305315 | Grampian NHS Board | Clinical treatment / diagnosis | Upheld, recommendations | August 2025 |
| 202308943 | Ayrshire and Arran NHS Board | Clinical treatment / diagnosis | Upheld, recommendations | August 2025 |
| 202309879 | Forth Valley NHS Board | Nurses / nursing care | Upheld, recommendations | August 2025 |
| 202310542 | Tayside NHS Board | Clinical treatment / diagnosis | Not upheld, no recommendations | August 2025 |