| 201004241           | 
                                                                                        South Lanarkshire Council           | 
                                                                                        Handling of application (complaints by opponents)           | 
                                                                                        Not upheld, no recommendations           | 
                                                                                        August 2011           | 
              
          
                                                                                        | 201004348           | 
                                                                                        A Medical Practice, Greater Glasgow and Clyde NHS Board           | 
                                                                                        Policy/administration           | 
                                                                                        Upheld, recommendations           | 
                                                                                        August 2011           | 
              
          
                                                                                        | 201004355           | 
                                                                                        Greater Glasgow and Clyde NHS Board - Acute Services Division           | 
                                                                                        Clinical treatment / Diagnosis           | 
                                                                                        Some upheld, recommendations           | 
                                                                                        August 2011           | 
              
          
                                                                                        | 201004494           | 
                                                                                        South Lanarkshire Council           | 
                                                                                        Complaints handling           | 
                                                                                        Some upheld, action taken by body to remedy, no recommendations           | 
                                                                                        August 2011           | 
              
          
                                                                                        | 201004625           | 
                                                                                        Scottish Prison Service           | 
                                                                                        Policy/Administration           | 
                                                                                        Not upheld, no recommendations           | 
                                                                                        August 2011           | 
              
          
                                                                                        | 201004626           | 
                                                                                        Scottish Prison Service           | 
                                                                                        Custodial services           | 
                                                                                        Not upheld, recommendations           | 
                                                                                        August 2011           | 
              
          
                                                                                        | 201004685           | 
                                                                                        Ayrshire and Arran NHS Board           | 
                                                                                        Communication, staff attitude, dignity, confidentiality           | 
                                                                                        Some upheld, recommendations           | 
                                                                                        August 2011           | 
              
          
                                                                                        | 201004741           | 
                                                                                        Aberdeenshire Council           | 
                                                                                        Handling of application (complaints by opponents)           | 
                                                                                        Not upheld, no recommendations           | 
                                                                                        August 2011           | 
              
          
                                                                                        | 201004812           | 
                                                                                        Waverley Housing           | 
                                                                                        Repairs and maintenance of housing stock (including dampness and infestations)           | 
                                                                                        No decision reached           | 
                                                                                        August 2011           | 
              
          
                                                                                        | 201004917           | 
                                                                                        Scottish Prison Service           | 
                                                                                        Behaviour Related Programmes (Including Access To)           | 
                                                                                        Not upheld, action taken by body to remedy, no recommendations           | 
                                                                                        August 2011           |