Festive closure
Our office will be closed for the festive period from 25 December 2025 and will reopen on Monday 5 January 2026. Our phone line will close at 11am on 24 December 2025.
You can still submit your complaint via our online form but this will not be processed until we reopen.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201102277 | Forth Valley NHS Board | Communication, staff attitude, dignity, confidentiality | Some upheld, action taken by body to remedy, recommendations | June 2012 |
| 201102321 | Greater Glasgow and Clyde NHS Board | Communication, staff attitude, dignity, confidentiality | Some upheld, recommendations | June 2012 |
| 201102339 | A Medical Practice in the Grampian NHS Board area |
clinical treatment; diagnosis | Some upheld, recommendations | June 2012 |
| 201102546 | North Lanarkshire Council | Advertisement of proposals: notification and hearing of objections | Not upheld, no recommendations | June 2012 |
| 201102551 | A Dental Practice in the Greater Glasgow and Clyde NHS Board area | clinical treatment; diagnosis | Some upheld, recommendations | June 2012 |
| 201102613 | A Dental Practice in the Greater Glasgow and Clyde NHS Board area | clinical treatment; diagnosis | Upheld, recommendations | June 2012 |
| 201102661 | A Medical Practice in the Fife NHS Board area | Policy/administration | Not upheld, no recommendations | June 2012 |
| 201102662 | Greater Glasgow and Clyde NHS Board - Acute Services Division | clinical treatment; diagnosis | Some upheld, recommendations | June 2012 |
| 201102720 | The Highland Council | Rights of way and public footpaths | Not upheld, no recommendations | June 2012 |
| 201102748 | Orkney NHS Board | Communication, staff attitude, dignity, confidentiality | Some upheld, recommendations | June 2012 |