Thursday 30 July: Complaint form offline
We are carrying out essential updates to our online complaints form on Thursday 30 July 2026. The form will be unavailable from 8am and is expected to reopen later that afternoon.
Thank you for your patience and understanding.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201404706 | Argyll and Bute Council | handling of application (complaints by opponents) | Not upheld, no recommendations | April 2015 |
| 201404795 | Greater Glasgow and Clyde NHS Board | communication / staff attitude / dignity / confidentiality | Not upheld, no recommendations | April 2015 |
| 201404929 | A Medical Practice in the Greater Glasgow and Clyde NHS Board area | clinical treatment / diagnosis | Not upheld, recommendations | April 2015 |
| 201405114 | The Robert Gordon University | academic appeal/exam results/degree classification | Not upheld, no recommendations | April 2015 |
| 201405125 | Renfrewshire Council | handling of application (complaints by applicants) | Upheld, recommendations | April 2015 |
| 201405371 | Business Stream | damage caused / compensation | Not upheld, no recommendations | April 2015 |
| 201405906 | Greater Glasgow and Clyde NHS Board - Acute Services Division | clinical treatment / diagnosis | April 2015 | |
| 201406015 | A Medical Practice in the Ayrshire and Arran NHS Board area | clinical treatment / diagnosis | Upheld, recommendations | April 2015 |
| 201406554 | Scottish Water | damage caused / compensation | Resolved, no recommendations | April 2015 |
| 201201266 | River Clyde Homes | applications, allocations, transfers & exchanges | Not upheld, no recommendations | March 2015 |