Office closure
Our office will be closed for the September weekend on Monday 15 September 2025.
You can still submit your complaint via our online form but this will not be processed until we reopen.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201508839 | Lanarkshire NHS Board | clinical treatment / diagnosis | Some upheld, recommendations | December 2016 |
| 201508843 | Scottish Prison Service | non-legal correspondence | Some upheld, recommendations | December 2016 |
| 201508860 | Dumfries and Galloway NHS Board | clinical treatment / diagnosis | Upheld, recommendations | December 2016 |
| 201508897 | A Dentist in the Tayside NHS Board area | clinical treatment / diagnosis | Some upheld, recommendations | December 2016 |
| 201600126 | Fife NHS Board | clinical treatment / diagnosis | Not upheld, no recommendations | December 2016 |
| 201600303 | A Medical Practice in the Lothian NHS Board area | clinical treatment / diagnosis | Not upheld, no recommendations | December 2016 |
| 201600399 | Lothian NHS Board | clinical treatment / diagnosis | Not upheld, no recommendations | December 2016 |
| 201600555 | A Medical Practice in the Highland NHS Board area | clinical treatment / diagnosis | Not upheld, no recommendations | December 2016 |
| 201600936 | Greater Glasgow and Clyde NHS Board - Acute Services Division | clinical treatment / diagnosis | Not upheld, recommendations | December 2016 |
| 201601033 | South Lanarkshire Council | complaints handling (incl social work complaints procedures) | Some upheld, recommendations | December 2016 |