Office closure
Our office will be closed for the September weekend on Monday 15 September 2025.
You can still submit your complaint via our online form but this will not be processed until we reopen.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201508436 | Highland NHS Board | clinical treatment / diagnosis | Not upheld, no recommendations | November 2016 |
| 201508442 | Highland NHS Board | clinical treatment / diagnosis | Some upheld, recommendations | November 2016 |
| 201508500 | Scottish Ambulance Service | other | Not upheld, no recommendations | November 2016 |
| 201508546 | Edinburgh College | special needs - assessment and provision | Not upheld, recommendations | November 2016 |
| 201508584 | Dumfries and Galloway NHS Board | communication / staff attitude / dignity / confidentiality | Some upheld, recommendations | November 2016 |
| 201508616 | A Medical Practice in the Lanarkshire NHS Board area | lists (incl difficulty registering and removal from lists) | Some upheld, recommendations | November 2016 |
| 201508646 | Highland NHS Board | clinical treatment / diagnosis | Some upheld, no recommendations | November 2016 |
| 201508677 | Midlothian Council | policy/administration | Not upheld, no recommendations | November 2016 |
| 201508857 | A Dentist in the Lothian NHS Board area | clinical treatment / diagnosis | Upheld, recommendations | November 2016 |
| 201508880 | Highland NHS Board | clinical treatment / diagnosis | Upheld, recommendations | November 2016 |