Office closure
Our office will be closed for the September weekend on Monday 15 September 2025.
You can still submit your complaint via our online form but this will not be processed until we reopen.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201507581 | Grampian NHS Board | policy / administration | Upheld, recommendations | June 2016 |
| 201507595 | Grampian NHS Board | clinical treatment / diagnosis | Not upheld, recommendations | June 2016 |
| 201507621 | Kingdom Housing Association Ltd | repairs and maintenance | Some upheld, recommendations | June 2016 |
| 201507635 | Aberdeenshire Council | secondary school | Not upheld, no recommendations | June 2016 |
| 201507639 | Fife NHS Board | communication / staff attitude / dignity / confidentiality | Not upheld, no recommendations | June 2016 |
| 201507640 | Student Awards Agency for Scotland | handling of application | Not upheld, no recommendations | June 2016 |
| 201507654 | Lanarkshire NHS Board | clinical treatment / diagnosis | Upheld, no recommendations | June 2016 |
| 201507691 | Inverclyde Council | secondary school | Some upheld, recommendations | June 2016 |
| 201507722 | Dumfries and Galloway NHS Board | clinical treatment / diagnosis | Upheld, recommendations | June 2016 |
| 201507738 | Western Isles NHS Board | policy / administration | Not upheld, no recommendations | June 2016 |