Office closure
Our office will be closed for the September weekend on Monday 15 September 2025.
You can still submit your complaint via our online form but this will not be processed until we reopen.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201501734 | A Medical Practice in the Greater Glasgow and Clyde NHS Board area | clinical treatment / diagnosis | Not upheld, no recommendations | February 2016 |
| 201501739 | Forth Valley NHS Board | clinical treatment / diagnosis | Not upheld, no recommendations | February 2016 |
| 201501792 | Highland NHS Board | clinical treatment / diagnosis | Not upheld, no recommendations | February 2016 |
| 201501839 | Shetland NHS Board | clinical treatment / diagnosis | Not upheld, no recommendations | February 2016 |
| 201501960 | Scottish Qualifications Authority | complaints handling | Upheld, recommendations | February 2016 |
| 201502051 | A Medical Practice in the Greater Glasgow and Clyde NHS Board area | clinical treatment / diagnosis | Not upheld, no recommendations | February 2016 |
| 201502164 | Tayside NHS Board | complaints handling | Not duly made or withdrawn, no recommendations | February 2016 |
| 201502348 | Forth Valley NHS Board | policy / administration | Not upheld, no recommendations | February 2016 |
| 201502487 | Scottish Prison Service | policy/administration | Some upheld, no recommendations | February 2016 |
| 201502504 | Comhairle nan Eilean Siar | complaints handling (incl social work complaints procedures) | Upheld, recommendations | February 2016 |