Bank holiday closure
Our office will be closed Monday 4 May 2026 for the Early May bank holiday.
You can still submit your complaint via our online form but this will not be processed until we reopen on Tuesday.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201200240 | A Medical Practice in the Ayrshire and Arran NHS Board area | communication, staff attitude, dignity, confidentiality | Upheld, recommendations | December 2012 |
| 201200259 | Highland NHS Board | clinical treatment / diagnosis | Some upheld, recommendations | December 2012 |
| 201200268 | A Dentist in the Ayrshire and Arran NHS Board area | clinical treatment / diagnosis | Upheld, recommendations | December 2012 |
| 201200269 | A Dentist in the Ayrshire and Arran NHS Board area | clinical treatment / diagnosis | Upheld, action taken by body to remedy, recommendations | December 2012 |
| 201200308 | Lothian NHS Board - Acute Division | clinical treatment/diagnosis | Not upheld, no recommendations | December 2012 |
| 201200326 | Falkirk Council | capital works, renovation, central heating, double glazing, etc | Some upheld, recommendations | December 2012 |
| 201200327 | A Medical Practice in the Fife NHS Board area | clinical treatment / diagnosis | Not upheld, no recommendations | December 2012 |
| 201200333 | Falkirk Council | finance - rent | Not upheld, action taken by body to remedy, no recommendations | December 2012 |
| 201200344 | The City of Edinburgh Council | handling of application (complaints by opponents) | Some upheld, no recommendations | December 2012 |
| 201200393 | Fife Council | primary school | Not upheld, no recommendations | December 2012 |