Phone line closure
Our phone line will be closed Thursday 7 May for an all-staff training day. This will reopen at 9am on Friday 8 May.
You can still submit a complaint via our online form.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201202996 | Fife NHS Board | clinical treatment / diagnosis | Not upheld, action taken by body to remedy, no recommendations | March 2013 |
| 201203092 | Business Stream | incorrect billing | Some upheld, recommendations | March 2013 |
| 201203095 | Scottish Ambulance Service | failure to send ambulance/delay in sending ambulance | Not upheld, action taken by body to remedy, no recommendations | March 2013 |
| 201203132 | Lanarkshire NHS Board | clinical treatment / diagnosis | Not upheld, action taken by body to remedy, no recommendations | March 2013 |
| 201203152 | Scottish Prison Service | policy/administration | Not upheld, no recommendations | March 2013 |
| 201203175 | West Dunbartonshire Council | policy/administration | Not upheld, no recommendations | March 2013 |
| 201203296 | Scottish Prison Service | visits | Some upheld, recommendations | March 2013 |
| 201203437 | Dundee City Council | policy/administration | Not upheld, no recommendations | March 2013 |
| 201203582 | Scottish Ambulance Service | admission, discharge and transfer procedures | Not upheld, action taken by body to remedy, no recommendations | March 2013 |
| 201100551 | Aberdeenshire Council | handling of application (complaints by opponents) | Some upheld, recommendations | February 2013 |