Thursday 30 July: Complaint form offline

We are carrying out essential updates to our online complaints form on Thursday 30 July 2026. The form will be unavailable from 8am and is expected to reopen later that afternoon.

Thank you for your patience and understanding.

Decision Reports

Date between
Case Ref Organisation Subject Outcome Report Date
201704055 Greater Glasgow and Clyde NHS Board - Acute Services Division clinical treatment / diagnosis Not upheld, no recommendations March 2018
201704086 Scottish Prison Service complaints handling Not upheld, no recommendations March 2018
201601588 A Medical Practice in the Lothian NHS Board area clinical treatment / diagnosis Not upheld, no recommendations February 2018
201602302 Greater Glasgow and Clyde NHS Board - Acute Services Division clinical treatment / diagnosis Some upheld, recommendations February 2018
201604905 Perth and Kinross Council complaints handling Some upheld, recommendations February 2018
201604984 Glasgow City Council estate management, open space & environment work Not upheld, no recommendations February 2018
201605793 Fife NHS Board clinical treatment / diagnosis Upheld, recommendations February 2018
201605796 Greater Glasgow and Clyde NHS Board - Acute Services Division clinical treatment / diagnosis Some upheld, recommendations February 2018
201606439 Lothian NHS Board - Acute Division nurses / nursing care Some upheld, recommendations February 2018
201606644 Business Stream policy / administration Resolved, no recommendations February 2018