Thursday 30 July: Complaint form offline

We are carrying out essential updates to our online complaints form on Thursday 30 July 2026. The form will be unavailable from 8am and is expected to reopen later that afternoon.

Thank you for your patience and understanding.

Decision Reports

Date between
Case Ref Organisation Subject Outcome Report Date
201608069 A Medical Practice in the Tayside NHS Board area clinical treatment / diagnosis Not upheld, no recommendations September 2017
201608189 Fife NHS Board nurses / nursing care Upheld, recommendations September 2017
201608217 North Lanarkshire Council neighbour disputes and anti-social behaviour Some upheld, recommendations September 2017
201608278 Falkirk Council neighbour disputes and anti-social behaviour Not upheld, no recommendations September 2017
201608335 Greater Glasgow and Clyde NHS Board - Acute Services Division clinical treatment / diagnosis Not upheld, no recommendations September 2017
201608697 West Lothian Council policy/administration Upheld, recommendations September 2017
201608771 West Lothian Council neighbour disputes and anti-social behaviour Not upheld, no recommendations September 2017
201608809 East Lothian Council improvements and renovation Not upheld, no recommendations September 2017
201609191 Glasgow City Council cleansing/public conveniences/streets and stairs Upheld, recommendations September 2017
201609706 Lothian NHS Board - Acute Division clinical treatment / diagnosis Not upheld, recommendations September 2017