Bank holiday closure
Our office will be closed Monday 4 May 2026 for the Early May bank holiday.
You can still submit your complaint via our online form but this will not be processed until we reopen on Tuesday.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201801854 | University of the West of Scotland | policy / administration | Not upheld, no recommendations | December 2018 |
| 201802106 | Lothian NHS Board - Acute Division | clinical treatment / diagnosis | Not upheld, no recommendations | December 2018 |
| 201802359 | Wheatley Housing Group Ltd | neighbour disputes and anti-social behaviour | Upheld, recommendations | December 2018 |
| 201802571 | Scottish Ambulance Service | clinical treatment / diagnosis | Upheld, no recommendations | December 2018 |
| 201802804 | Lanarkshire NHS Board | clinical treatment / diagnosis | Not upheld, no recommendations | December 2018 |
| 201802853 | Forth Valley NHS Board | clinical treatment / diagnosis | Not upheld, no recommendations | December 2018 |
| 201802907 | Falkirk Council | repairs and maintenance | Upheld, recommendations | December 2018 |
| 201802923 | Scottish Prison Service | disciplinary charges - orderly room proceedings | Resolved, no recommendations | December 2018 |
| 201802931 | The City of Edinburgh Council | neighbour disputes and anti-social behaviour | Not upheld, no recommendations | December 2018 |
| 201803249 | Lothian NHS Board - Acute Division | clinical treatment / diagnosis | Not upheld, no recommendations | December 2018 |