Thursday 30 July: Complaint form offline

We are carrying out essential updates to our online complaints form on Thursday 30 July 2026. The form will be unavailable from 8am and is expected to reopen later that afternoon.

Thank you for your patience and understanding.

Decision Reports

Date between
Case Ref Organisation Subject Outcome Report Date
201800777 East Dunbartonshire Health and Social Care Partnership aids for the disabled (incl blue badges) chronically sick & disabled acts 1970/72 Not upheld, no recommendations November 2018
201800910 University of Glasgow complaints handling Upheld, recommendations November 2018
201801136 East Dunbartonshire Council primary school Not upheld, no recommendations November 2018
201801382 Ayrshire and Arran NHS Board clinical treatment / diagnosis Not upheld, no recommendations November 2018
201801389 Business Stream incorrect billing Not upheld, no recommendations November 2018
201801464 A Medical Practice in the Greater Glasgow and Clyde NHS Board area clinical treatment / diagnosis Upheld, recommendations November 2018
201801841 Wheatley Housing Group Ltd repairs and maintenance Not upheld, no recommendations November 2018
201802054 Highland NHS Board clinical treatment / diagnosis Not upheld, no recommendations November 2018
201802126 Tayside NHS Board clinical treatment / diagnosis Not upheld, no recommendations November 2018
201802151 Highland NHS Board nurses / nursing care Upheld, recommendations November 2018