Thursday 30 July: Complaint form offline
We are carrying out essential updates to our online complaints form on Thursday 30 July 2026. The form will be unavailable from 8am and is expected to reopen later that afternoon.
Thank you for your patience and understanding.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 202300379 | Lanarkshire NHS Board | Clinical treatment / diagnosis | Not upheld, no recommendations | October 2024 |
| 202300431 | A medical practice in the Highland NHS Board area | Clinical treatment / diagnosis | Upheld, recommendations | October 2024 |
| 202300707 | Lanarkshire NHS Board | Nurses / nursing care | Some upheld, recommendations | October 2024 |
| 202302784 | Aberdeen City Council | Child services and family support | Not upheld, no recommendations | October 2024 |
| 202303760 | Forth Valley NHS Board | Clinical treatment / diagnosis | Not upheld, no recommendations | October 2024 |
| 202303840 | The City of Edinburgh Council | Primary School | Some upheld, recommendations | October 2024 |
| 202304116 | A dentist in the Ayrshire & Arran NHS Board area | Clinical treatment / Diagnosis | Some upheld, recommendations | October 2024 |
| 202304640 | A dentist in the LanarkshireNHS Board area | Clinical treatment / Diagnosis | Resolved, no recommendations | October 2024 |
| 202306940 | Aberdeenshire Health and Social Care Partnership | Adult support and protection / adults with incapacity | Some upheld, recommendations | October 2024 |
| 202206940 | Scottish Borders Council | Secondary School | Upheld, recommendations | September 2024 |