Office closure
Our office will be closed for the September weekend on Monday 15 September 2025.
You can still submit your complaint via our online form but this will not be processed until we reopen.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201401460 | A Medical Practice in the Greater Glasgow and Clyde NHS Board area | clinical treatment/diagnosis | Not upheld, no recommendations | December 2014 |
| 201401597 | Lothian NHS Board | clinical treatment / diagnosis | Not upheld, no recommendations | December 2014 |
| 201401600 | Aberdeen City Council | improvements and renovation | Not upheld, no recommendations | December 2014 |
| 201401696 | Forth Valley NHS Board | clinical treatment / diagnosis | Not upheld, no recommendations | December 2014 |
| 201402024 | West Dunbartonshire Council | council tax | Not upheld, no recommendations | December 2014 |
| 201402046 | Dumfries and Galloway Council | handling of application (complaints by opponents) | Some upheld, recommendations | December 2014 |
| 201402048 | Ayrshire and Arran NHS Board | communication / staff attitude / dignity / confidentiality | Not upheld, no recommendations | December 2014 |
| 201402209 | Glasgow City Council | communication/ staff attitude/ confidentiality | Some upheld, recommendations | December 2014 |
| 201402245 | Scottish Prison Service | disciplinary charges - orderly room proceedings | Not upheld, no recommendations | December 2014 |
| 201402368 | A Medical Practice in the Greater Glasgow and Clyde NHS Board area | lists (incl difficulty registering and removal from lists) | December 2014 |