Festive closure 

Our office will be closed for the festive period from 25 December 2025 and will reopen on Monday 5 January 2026. Our phone line will close at 11am on 24 December 2025.

You can still submit your complaint via our online form but this will not be processed until we reopen.

Decision Report 201403285

  • Case ref:
    201403285
  • Date:
    January 2015
  • Body:
    Scottish Prison Service
  • Sector:
    Prisons
  • Outcome:
    Not upheld, no recommendations
  • Subject:
    religious books, items and practices

Summary

Mr C complained that his prison did not provide a meal to mark a religious holiday. We noted that there was no requirement on the prison to provide such a meal. However, our investigation indicated that they did provide a meal which was better than usual meals and which was intended to mark the religious holiday. The prison said they had also taken the opportunity to broaden the understanding of other prisoners who were not observing the holiday by making the menu available to all prisoners and by including an explanation on the menu. We did not uphold Mr C's complaint.

Updated: March 13, 2018