Office closure
Our office will be closed for the September weekend on Monday 15 September 2025.
You can still submit your complaint via our online form but this will not be processed until we reopen.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201401224 | Scottish Prison Service | progression | Upheld, action taken by body to remedy, no recommendations | October 2014 |
| 201401285 | Horizon Housing Association Ltd | neighbour disputes and antisocial behaviour | Some upheld, recommendations | October 2014 |
| 201401344 | Greater Glasgow and Clyde NHS Board - Acute Services Division | clinical treatment / diagnosis | Upheld, recommendations | October 2014 |
| 201401352 | Renfrewshire Council | licensing - other | Not upheld, no recommendations | October 2014 |
| 201401500 | Scottish Prison Service | complaints handling | Upheld, recommendations | October 2014 |
| 201401556 | Grampian NHS Board | communication / staff attitude / dignity / confidentiality | Upheld, action taken by body to remedy, no recommendations | October 2014 |
| 201401557 | Tayside NHS Board | clinical treatment / diagnosis | Not upheld, no recommendations | October 2014 |
| 201401716 | Crofting Commission | handling of application | October 2014 | |
| 201401728 | Scottish Prison Service | complaints handling | Not upheld, no recommendations | October 2014 |
| 201401734 | Fife Council | estate management, open space & environment work | Upheld, recommendations | October 2014 |