Phone line closure
Our phone line will be closed Thursday 7 May for an all-staff training day. This will reopen at 9am on Friday 8 May.
You can still submit a complaint via our online form.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201800745 | Lothian NHS Board - Acute Division | clinical treatment / diagnosis | Upheld, recommendations | February 2019 |
| 201800971 | A Medical Practice in the Grampian NHS Board area | clinical treatment / diagnosis | Upheld, recommendations | February 2019 |
| 201801180 | The City of Edinburgh Council | child services and family support | Upheld, no recommendations | February 2019 |
| 201801229 | Grampian NHS Board | clinical treatment / diagnosis | Upheld, recommendations | February 2019 |
| 201801256 | Grampian NHS Board | clinical treatment / diagnosis | Not upheld, no recommendations | February 2019 |
| 201801463 | Dundee Health and Social Care Partnership | sheltered housing issues/residential homes | Upheld, recommendations | February 2019 |
| 201801491 | A Medical Practice in the Grampian NHS Board area | clinical treatment / diagnosis | Not upheld, no recommendations | February 2019 |
| 201801705 | South Ayrshire Health and Social Care Partnership | child services and family support | Upheld, recommendations | February 2019 |
| 201801896 | Lanarkshire NHS Board | clinical treatment / diagnosis | Not upheld, no recommendations | February 2019 |
| 201802815 | Highland NHS Board | clinical treatment / diagnosis | Not upheld, no recommendations | February 2019 |