Phone line closure
Our phone line will be closed Thursday 7 May for an all-staff training day. This will reopen at 9am on Friday 8 May.
You can still submit a complaint via our online form.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201801854 | University of the West of Scotland | policy / administration | Not upheld, no recommendations | December 2018 |
| 201802106 | Lothian NHS Board - Acute Division | clinical treatment / diagnosis | Not upheld, no recommendations | December 2018 |
| 201802359 | Wheatley Housing Group Ltd | neighbour disputes and anti-social behaviour | Upheld, recommendations | December 2018 |
| 201802571 | Scottish Ambulance Service | clinical treatment / diagnosis | Upheld, no recommendations | December 2018 |
| 201802804 | Lanarkshire NHS Board | clinical treatment / diagnosis | Not upheld, no recommendations | December 2018 |
| 201802853 | Forth Valley NHS Board | clinical treatment / diagnosis | Not upheld, no recommendations | December 2018 |
| 201802907 | Falkirk Council | repairs and maintenance | Upheld, recommendations | December 2018 |
| 201802923 | Scottish Prison Service | disciplinary charges - orderly room proceedings | Resolved, no recommendations | December 2018 |
| 201802931 | The City of Edinburgh Council | neighbour disputes and anti-social behaviour | Not upheld, no recommendations | December 2018 |
| 201803249 | Lothian NHS Board - Acute Division | clinical treatment / diagnosis | Not upheld, no recommendations | December 2018 |