Phone line closure
Our phone line will be closed Thursday 7 May for an all-staff training day. This will reopen at 9am on Friday 8 May.
You can still submit a complaint via our online form.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201704393 | Greater Glasgow and Clyde NHS Board - Acute Services Division | clinical treatment / diagnosis | Some upheld, recommendations | October 2018 |
| 201704604 | Ayrshire and Arran NHS Board | clinical treatment / diagnosis | Some upheld, recommendations | October 2018 |
| 201704629 | Greater Glasgow and Clyde NHS Board - Acute Services Division | clinical treatment / diagnosis | Not upheld, recommendations | October 2018 |
| 201704651 | Lothian NHS Board - Acute Division | clinical treatment / diagnosis | Upheld, recommendations | October 2018 |
| 201704671 | Glasgow City Council | noise pollution | Not upheld, no recommendations | October 2018 |
| 201704684 | Tayside NHS Board | clinical treatment / diagnosis | Some upheld, recommendations | October 2018 |
| 201704839 | Scottish Prison Service | visits | Not upheld, no recommendations | October 2018 |
| 201705017 | Argyll and Bute Health and Social Care Partnership | complaints handling (incl social work complaints procedures) | Not upheld, recommendations | October 2018 |
| 201705203 | Ayrshire and Arran NHS Board | clinical treatment / diagnosis | Not upheld, no recommendations | October 2018 |
| 201706122 | Tayside NHS Board | clinical treatment / diagnosis | Some upheld, recommendations | October 2018 |