Phone line closure
Our phone line will be closed Thursday 7 May for an all-staff training day. This will reopen at 9am on Friday 8 May.
You can still submit a complaint via our online form.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201204113 | Falkirk Council | applications, allocations, transfers & exchanges | Not upheld, no recommendations | September 2013 |
| 201204210 | Business Stream | leakage | Some upheld, recommendations | September 2013 |
| 201204334 | University of Stirling | academic appeal/exam results/degree classification | Not upheld, no recommendations | September 2013 |
| 201204338 | A Medical Practice in the Ayrshire and Arran NHS Board area | clinical treatment / diagnosis | Not upheld, no recommendations | September 2013 |
| 201204362 | A Medical Practice in the Lothian NHS Board area | clinical treatment / diagnosis | Upheld, recommendations | September 2013 |
| 201204420 | Perth and Kinross Council | licensing - liquor | Upheld, recommendations | September 2013 |
| 201204447 | Tayside NHS Board | clinical treatment / diagnosis | Some upheld, recommendations | September 2013 |
| 201204450 | Business Stream | incorrect billing | Upheld, recommendations | September 2013 |
| 201204466 | Business Stream | charging method / calculation | Not upheld, recommendations | September 2013 |
| 201204504 | Scottish Prison Service | visits | Not upheld, no recommendations | September 2013 |