Thursday 30 July: Complaint form offline

We are carrying out essential updates to our online complaints form on Thursday 30 July 2026. The form will be unavailable from 8am and is expected to reopen later that afternoon.

Thank you for your patience and understanding.

Decision Reports

Date between
Case Ref Organisation Subject Outcome Report Date
201602123 Aberdeenshire Council policy/administration Upheld, recommendations February 2017
201602131 East Dunbartonshire Council communication, staff attitude and confidentiality Not upheld, no recommendations February 2017
201602512 Tayside NHS Board clinical treatment / diagnosis Not upheld, no recommendations February 2017
201602606 Bridgewater Housing Association Ltd applications, allocations, transfers & exchanges Not upheld, no recommendations February 2017
201602674 A Medical Practice in the Ayrshire and Arran NHS Board area clinical treatment / diagnosis Not upheld, no recommendations February 2017
201602749 Greater Glasgow and Clyde NHS Board - Acute Services Division clinical treatment / diagnosis Not upheld, recommendations February 2017
201602927 Lothian NHS Board - Acute Division clinical treatment / diagnosis Not upheld, no recommendations February 2017
201602984 Greater Glasgow and Clyde NHS Board - Acute Services Division appointments / admissions (delay / cancellation / waiting lists) Not upheld, no recommendations February 2017
201603323 Greater Glasgow and Clyde NHS Board - Acute Services Division clinical treatment / diagnosis Upheld, recommendations February 2017
201603468 A Medical Practice in the Grampian NHS Board area appointments / admissions (delay / cancellation / waiting lists) Not upheld, no recommendations February 2017