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Decision Report 201602606

  • Case ref:
    201602606
  • Date:
    February 2017
  • Body:
    Bridgewater Housing Association Ltd
  • Sector:
    Housing Associations
  • Outcome:
    Not upheld, no recommendations
  • Subject:
    applications, allocations, transfers & exchanges

Summary

When Ms C moved to a new property, she suffered from anti-social behaviour and felt that this was related to the previous tenant. During our investigation we noted that the housing association was not aware of any reason why Ms C might experience anti-social behaviour. We therefore did not uphold Ms C's complaint.

Updated: March 13, 2018