Thursday 30 July: Complaint form offline

We are carrying out essential updates to our online complaints form on Thursday 30 July 2026. The form will be unavailable from 8am and is expected to reopen later that afternoon.

Thank you for your patience and understanding.

Decision Reports

Date between
Case Ref Organisation Subject Outcome Report Date
201600175 Ayrshire and Arran NHS Board clinical treatment / diagnosis Not upheld, no recommendations January 2017
201600316 Business Stream charging method / calculation Not upheld, no recommendations January 2017
201600319 A Medical Practice in the Lothian NHS Board area clinical treatment / diagnosis Not upheld, no recommendations January 2017
201600574 Highland NHS Board clinical treatment / diagnosis Not upheld, no recommendations January 2017
201600669 Forth Valley NHS Board nurses / nursing care Some upheld, recommendations January 2017
201600789 Scottish Children's Reporter Administration communication staff attitude and confidentiality Some upheld, recommendations January 2017
201600868 North Ayrshire Council improvements and renovation Not upheld, no recommendations January 2017
201600975 A Medical Practice in the Greater Glasgow and Clyde NHS Board area clinical treatment / diagnosis Some upheld, recommendations January 2017
201601004 Glasgow City Council complaints handling (incl social work complaints procedures) Not duly made or withdrawn, no recommendations January 2017
201601098 Argyll and Bute Council building standards Some upheld, recommendations January 2017