Thursday 30 July: Complaint form offline

We are carrying out essential updates to our online complaints form on Thursday 30 July 2026. The form will be unavailable from 8am and is expected to reopen later that afternoon.

Thank you for your patience and understanding.

Decision Reports

Date between
Case Ref Organisation Subject Outcome Report Date
201604614 Tayside NHS Board clinical treatment / diagnosis Not upheld, no recommendations April 2017
201604728 Greater Glasgow and Clyde NHS Board - Acute Services Division communication / staff attitude / dignity / confidentiality Not upheld, no recommendations April 2017
201604896 Fife Council neighbour disputes and anti-social behaviour Some upheld, recommendations April 2017
201605172 A Medical Practice in the Ayrshire and Arran NHS Board area clinical treatment / diagnosis Not upheld, no recommendations April 2017
201605999 A Medical Practice in the Grampian NHS Board area clinical treatment / diagnosis Not upheld, no recommendations April 2017
201608067 A Medical Practice in the Fife NHS Board area clinical treatment / diagnosis Not duly made or withdrawn, no recommendations April 2017
201507475 Fife Council handling of application (complaints by opponents) Some upheld, recommendations March 2017
201507493 NHS 24 clinical treatment / diagnosis Upheld, no recommendations March 2017
201507499 The City of Edinburgh Council cleansing/public conveniences/streets and stairs Upheld, recommendations March 2017
201507537 Crofting Commission handling of application Not upheld, recommendations March 2017