Bank holiday closure
Our office will be closed Monday 4 May 2026 for the Early May bank holiday.
You can still submit your complaint via our online form but this will not be processed until we reopen on Tuesday.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201507790 | Greater Glasgow and Clyde NHS Board - Acute Services Division | clinical treatment / diagnosis | Upheld, recommendations | January 2017 |
| 201507796 | A Pharmacy in the Lanarkshire NHS Board area | communication / staff attitude / dignity / confidentiality | Some upheld, recommendations | January 2017 |
| 201507816 | Crown Office and Procurator Fiscal Service | communication staff attitude and confidentiality | Not upheld, no recommendations | January 2017 |
| 201507862 | Greater Glasgow and Clyde NHS Board | clinical treatment / diagnosis | Not upheld, no recommendations | January 2017 |
| 201507894 | Scottish Prison Service | progression | Some upheld, recommendations | January 2017 |
| 201507926 | Fife NHS Board | policy / administration | Not upheld, no recommendations | January 2017 |
| 201507958 | An Opticians in the Lanarkshire NHS Board area | clinical treatment / diagnosis | Not upheld, recommendations | January 2017 |
| 201507990 | Lanarkshire NHS Board | clinical treatment / diagnosis | Not upheld, no recommendations | January 2017 |
| 201508015 | Glasgow City Council | parking | Some upheld, recommendations | January 2017 |
| 201508040 | Forth Valley NHS Board | clinical treatment / diagnosis | Not upheld, no recommendations | January 2017 |