Phone line closure
Our phone line will be closed Thursday 7 May for an all-staff training day. This will reopen at 9am on Friday 8 May.
You can still submit a complaint via our online form.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201003446 | A Medical Practice, Lothian NHS Board | Nurses / Nursing Care | Not upheld, no recommendations | August 2011 |
| 201003470 | The City of Edinburgh Council | Statutory Notices | Upheld, recommendations | August 2011 |
| 201003485 | Grampian NHS Board | Clinical treatment / Diagnosis | Not upheld, no recommendations | August 2011 |
| 201003502 | Perth and Kinross Council | Handling of application (complaints by opponents) | Some upheld, recommendations | August 2011 |
| 201003593 | A Medical Practice, Ayrshire and Arran NHS Board | Clinical treatment / Diagnosis | Some upheld, recommendations | August 2011 |
| 201003755 | Lothian Valuation Joint Board | Policy/administration | Not upheld, no recommendations | August 2011 |
| 201003787 | West Dunbartonshire Council | Claims for damage, injury, loss | Not upheld, no recommendations | August 2011 |
| 201003821 | Grampian NHS Board | Policy/administration | Some upheld, action taken by body to remedy, no recommendations | August 2011 |
| 201003868 | North Ayrshire Council | Neighbour disputes and anti-social behaviour | Some upheld, recommendations | August 2011 |
| 201003938 | Dalmuir Park Housing Association Ltd | Policy/administration | Not upheld, no recommendations | August 2011 |