Office closure
Our office will be closed for the September weekend on Monday 15 September 2025.
You can still submit your complaint via our online form but this will not be processed until we reopen.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201608609 | Thistle Housing Association Ltd | policy/administration | Some upheld, no recommendations | December 2017 |
| 201608745 | Grampian NHS Board | communication / staff attitude / dignity / confidentiality | Upheld, recommendations | December 2017 |
| 201608873 | Tayside NHS Board | clinical treatment / diagnosis | Upheld, recommendations | December 2017 |
| 201609373 | Aberdeen City Council | repairs and maintenance | Not upheld, no recommendations | December 2017 |
| 201609400 | Highland NHS Board | clinical treatment / diagnosis | Some upheld, recommendations | December 2017 |
| 201609426 | A Medical Practice in the Lanarkshire NHS Board area | clinical treatment / diagnosis | Not upheld, no recommendations | December 2017 |
| 201609461 | Scottish Court and Tribunal Service | policy/administration | Upheld, recommendations | December 2017 |
| 201609660 | Business Stream | policy/administration | Some upheld, recommendations | December 2017 |
| 201700063 | South Lanarkshire Council | child services and family support | Upheld, recommendations | December 2017 |
| 201700163 | Greater Glasgow and Clyde NHS Board | clinical treatment / diagnosis | Not upheld, no recommendations | December 2017 |