Thursday 30 July: Complaint form offline

We are carrying out essential updates to our online complaints form on Thursday 30 July 2026. The form will be unavailable from 8am and is expected to reopen later that afternoon.

Thank you for your patience and understanding.

Decision Reports

Date between
Case Ref Organisation Subject Outcome Report Date
201401611 Lothian NHS Board clinical treatment / diagnosis Some upheld, recommendations April 2015
201401745 Aberdeenshire Council policy/administration Not upheld, no recommendations April 2015
201401773 Lothian NHS Board clinical treatment / diagnosis Not upheld, recommendations April 2015
201401836 Scottish Prison Service transfer to another prison April 2015
201402072 Forth Valley NHS Board clinical treatment / diagnosis Upheld, recommendations April 2015
201402210 A Medical Practice in the Greater Glasgow and Clyde NHS Board area communication / staff attitude / dignity / confidentiality Some upheld, recommendations April 2015
201402285 East Lothian Council communication staff attitude and confidentiality Not upheld, no recommendations April 2015
201402564 North Lanarkshire Council handling of application (complaints by opponents) Upheld, recommendations April 2015
201402950 East Dunbartonshire Council complaints handling (incl social work complaints procedures) Not upheld, no recommendations April 2015
201402976 West Dunbartonshire Council repairs and maintenance Not upheld, no recommendations April 2015