| 201701390           | 
                                                                                        Shetland NHS Board           | 
                                                                                        clinical treatment / diagnosis           | 
                                                                                        Upheld, recommendations           | 
                                                                                        February 2018           | 
              
          
                                                                                        | 201702016           | 
                                                                                        Greater Glasgow and Clyde NHS Board - Acute Services Division           | 
                                                                                        clinical treatment / diagnosis           | 
                                                                                        Some upheld, no recommendations           | 
                                                                                        February 2018           | 
              
          
                                                                                        | 201702200           | 
                                                                                        Tayside NHS Board           | 
                                                                                        clinical treatment / diagnosis           | 
                                                                                        Not upheld, no recommendations           | 
                                                                                        February 2018           | 
              
          
                                                                                        | 201702396           | 
                                                                                        Glasgow City Council           | 
                                                                                        communication / staff attitude / dignity / confidentiality           | 
                                                                                        Some upheld, recommendations           | 
                                                                                        February 2018           | 
              
          
                                                                                        | 201702401           | 
                                                                                        Fife Council           | 
                                                                                        applications / allocations / transfers / exchanges           | 
                                                                                        Not upheld, no recommendations           | 
                                                                                        February 2018           | 
              
          
                                                                                        | 201702621           | 
                                                                                        Angus Council           | 
                                                                                        policy / administration           | 
                                                                                        Upheld, recommendations           | 
                                                                                        February 2018           | 
              
          
                                                                                        | 201702982           | 
                                                                                        The City of Edinburgh Council           | 
                                                                                        complaints handling (incl appeals procedures)           | 
                                                                                        Not upheld, no recommendations           | 
                                                                                        February 2018           | 
              
          
                                                                                        | 201703049           | 
                                                                                        Greater Glasgow and Clyde NHS Board - Acute Services Division           | 
                                                                                        admission / discharge / transfer procedures           | 
                                                                                        Upheld, recommendations           | 
                                                                                        February 2018           | 
              
          
                                                                                        | 201703176           | 
                                                                                        North Ayrshire Health and Social Care Partnership           | 
                                                                                        communication / staff attitude / dignity / confidentiality           | 
                                                                                        Not upheld, no recommendations           | 
                                                                                        February 2018           | 
              
          
                                                                                        | 201703557           | 
                                                                                        Grampian NHS Board           | 
                                                                                        clinical treatment / diagnosis           | 
                                                                                        Upheld, recommendations           | 
                                                                                        February 2018           |