Phone line closure
Our phone line will be closed Thursday 7 May for an all-staff training day. This will reopen at 9am on Friday 8 May.
You can still submit a complaint via our online form.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201100473 | A Medical Practice, Lothian NHS Board | policy/administration | Not upheld, no recommendations | December 2011 |
| 201100663 | Fife Council | applications, allocations, transfers & exchanges | Some upheld, no recommendations | December 2011 |
| 201100708 | Dunedin Canmore Housing Association | complaints handling | Upheld, action taken by body to remedy, no recommendations | December 2011 |
| 201100767 | Lanarkshire NHS Board | policy/administration | Some upheld, action taken by body to remedy, no recommendations | December 2011 |
| 201100772 | Greater Glasgow and Clyde NHS Board | clinical treatment; diagnosis | Some upheld, action taken by body to remedy, recommendations | December 2011 |
| 201100796 | A Medical Practice, Greater Glasgow and Clyde NHS Board | clinical treatment; diagnosis | Not upheld, no recommendations | December 2011 |
| 201100805 | Scottish Prison Service | personal property | Not upheld, no recommendations | December 2011 |
| 201100903 | A Medical Practice, Fife NHS Board | lists | Some upheld, recommendations | December 2011 |
| 201101032 | Orkney NHS Board | complaints handling | Upheld, recommendations | December 2011 |
| 201101095 | A Dental Practice, Highland NHS Board | clinical treatment; diagnosis | Upheld, recommendations | December 2011 |