Thursday 30 July: Complaint form offline

We are carrying out essential updates to our online complaints form on Thursday 30 July 2026. The form will be unavailable from 8am and is expected to reopen later that afternoon.

Thank you for your patience and understanding.

Decision Reports

Date between
Case Ref Organisation Subject Outcome Report Date
201405103 Business Stream policy/administration Not upheld, no recommendations January 2016
201405112 The City of Edinburgh Council unauthorised developments: enforcement action/stop and discontinuation notices Upheld, recommendations January 2016
201405142 Perth and Kinross Council noise pollution Upheld, recommendations January 2016
201405167 Lothian NHS Board clinical treatment / diagnosis Upheld, recommendations January 2016
201405212 Perth and Kinross Council primary school Resolved, no recommendations January 2016
201405274 Forth Valley NHS Board clinical treatment / diagnosis Not upheld, no recommendations January 2016
201405328 Tayside NHS Board clinical treatment / diagnosis Not upheld, no recommendations January 2016
201405525 Greater Glasgow and Clyde NHS Board - Acute Services Division continuing care Not upheld, no recommendations January 2016
201405561 South Lanarkshire Council council tax Not upheld, no recommendations January 2016
201405612 Queen Margaret University communication staff attitude dignity and confidentiality Some upheld, recommendations January 2016