| 201202342 | Highland NHS Board | clinical treatment; diagnosis | Not upheld, recommendations | February 2013 | 
          
                                                                                        | 201202343 | Lanarkshire NHS Board | communication; staff attitude; dignity; confidentiality | Not upheld, action taken by body to remedy, no recommendations | February 2013 | 
          
                                                                                        | 201202544 | A Medical Practice in the Highland NHS Board area | clinical treatment; diagnosis | Not upheld, no recommendations | February 2013 | 
          
                                                                                        | 201202728 | Scottish Prison Service | policy/administration | Not upheld, no recommendations | February 2013 | 
          
                                                                                        | 201202733 | Business Stream Ltd | meter reading | Some upheld, action taken by body to remedy, no recommendations | February 2013 | 
          
                                                                                        | 201202768 | The City of Edinburgh Council | planning; policy/administration | Not upheld, no recommendations | February 2013 | 
          
                                                                                        | 201202867 | Tayside NHS Board | clinical treatment; diagnosis | Not upheld, no recommendations | February 2013 | 
          
                                                                                        | 201203000 | NHS 24 | clinical treatment; diagnosis | No decision reached | February 2013 | 
          
                                                                                        | 201203005 | Greater Glasgow and Clyde NHS Board | clinical treatment; diagnosis | Not upheld, no recommendations | February 2013 | 
          
                                                                                        | 201203261 | Scottish Prison Service | placements | Not upheld, no recommendations | February 2013 |